How can we help?

How do I request a tow?

How much does it cost?

How do I become a driver?

What payment methods do you accept?

Can I list my auto shop on ETow without a tow truck?

How do I link preferred tow drivers to my shop?

How does the free towing service work for shop bookings?

How are tow driver commissions calculated and paid?

When are tow drivers paid for free-tow shop referrals?

What is "Use Preferred Drivers Only" mode?

Does the vehicle pickup step apply to all shop service bookings?

What account types are available for drivers?

When do I get paid?

What documents do I need?

Can I set my own hours?

What AI features are available for drivers?

How does the junk vehicle marketplace work?

How do I track my driver?

What if I need to cancel?

Are drivers insured?

Can I tip my driver?

How do I report an issue?

How are charges calculated?

What if there's a pricing dispute?

Do you offer promo codes?

Can I get a receipt?

How do live vehicle auctions work?

Do I need to be verified to bid on auctions?

Can I make my auction private?

How do payments work for auction wins?

Can I list my vehicle for sale without an auction?

Can I sell shop products like tires and parts?

How does my department sign up for ETow?

What CAD systems are compatible with ETow?

How does the rotation dispatch system work?

How do tow companies apply for our rotation list?

Is Criminal Justice Information (CJI) stored on ETow?

How do we link tow drivers to our department?

Can motor clubs and insurance providers use ETow?

What security features protect department dispatch data?

Are drivers background checked?

How is my data protected?

What if my vehicle is damaged?

How do I file a damage claim?

Can I rate my driver?